Have you ever needed to find a Citizens Bank location quickly—whether for a cash deposit, a mortgage consultation, or simply to access an ATM? In today’s fast-paced, increasingly digital world, knowing where your nearest Citizens Bank branch is can make all the difference. With over 1,000 Citizens Bank locations across the Northeastern and Mid-Atlantic United States, this trusted regional bank continues to serve millions of customers who value both in-person service and digital convenience.
This comprehensive guide is designed to help you navigate Citizens Bank locations, whether you’re searching for a branch in your city, planning a move, or exploring business banking options. You’ll find a state-by-state breakdown, tips for using the Citizens Bank branch finder, and insights into the features and services available at each location. If you’re looking for “Citizens Bank near me,” want to know branch hours, or are curious about digital alternatives, you’re in the right place. Let’s explore how Citizens Bank locations can support your financial journey in 2026 and beyond.
Citizens Bank Overview
Citizens Bank has a rich history dating back to 1824, when it was founded in Providence, Rhode Island. Over nearly two centuries, it has grown into one of the largest regional banks in the United States, with a footprint spanning 15 states and the District of Columbia. Headquartered in Providence, Citizens Bank is known for its commitment to community banking, personalized service, and a robust suite of financial products.
Citizens Bank locations offer a wide range of services, including checking and savings accounts, mortgages, personal and auto loans, credit cards, and business banking solutions. The bank’s commercial division supports small businesses and large enterprises alike, making it a popular choice for entrepreneurs and established companies.
As of 2026, Pennsylvania leads the way with 214 Citizens Bank branches, followed by Massachusetts with 181 and New York with 170. The bank’s official branch finder tool at locations.citizensbank.com makes it easy to search for addresses, hours, and ATM availability. For those on the go, the Citizens Bank mobile app integrates location services, allowing you to find the nearest branch or ATM with just a few taps.
State-by-State Guide to Citizens Bank Locations
Citizens Bank’s network is concentrated in the Northeast and Midwest, with a growing presence in select Southern and Mid-Atlantic states. Here’s a detailed breakdown of Citizens Bank locations by state, including top cities and special notes for each region.
| State | Branches | Top Cities | Notes |
|---|---|---|---|
| Pennsylvania | 214 | Philadelphia, Pittsburgh | Most branches; many 24/7 ATMs |
| Massachusetts | 181 | Boston, Worcester | Urban focus, flagship in Boston |
| New York | 170 | NYC, Buffalo | Dense metro coverage |
| New Jersey | 107 | Newark, Jersey City | High accessibility |
| Rhode Island | 50 | Providence | HQ state, historic branches |
| Ohio | 73 | Cleveland, Columbus | Growing Midwest presence |
| Michigan | 64 | Detroit area | Key Midwest hub |
| New Hampshire | 42 | Manchester | Rural/urban mix |
| Connecticut | 30 | Hartford | Compact network |
| Vermont | 11 | Burlington | Small but essential |
| Others (DE, FL, MD, VA, DC) | <20 each | Varies | Expansion areas, select cities |
Citizens Bank Locations in Pennsylvania
Pennsylvania is home to the largest number of Citizens Bank locations, with 214 branches serving both major cities and smaller communities. Top cities include Philadelphia, Pittsburgh, Allentown, and Harrisburg. Many branches in Pennsylvania offer 24/7 ATM access, drive-thru banking, and extended Saturday hours.
Sample major branches:
- 1234 Market St, Philadelphia, PA 19107 (Mon-Fri 9AM-5PM, Sat 9AM-1PM)
- 600 Grant St, Pittsburgh, PA 15219 (Mon-Fri 9AM-4PM)
- 301 Hamilton St, Allentown, PA 18101 (Mon-Fri 9AM-5PM, Sat 9AM-12PM)
Citizens Bank Locations in Massachusetts
With 181 branches, Massachusetts is a core market for Citizens Bank. The flagship branch in downtown Boston offers full-service banking, financial advisors, and business specialists. Worcester, Springfield, and Cambridge also feature multiple branches, many with ADA-compliant facilities and EV charging stations.
Citizens Bank Locations in New York
New York’s 170 Citizens Bank locations are concentrated in the New York City metro area, Buffalo, Rochester, and Albany. NYC branches are often located in high-traffic neighborhoods, making them convenient for commuters and residents alike. Many offer bilingual staff and extended hours.
Citizens Bank Locations in New Jersey
New Jersey boasts 107 branches, with a strong presence in Newark, Jersey City, and the greater NYC metro area. Branches here are known for their accessibility, with many offering Saturday hours and 24/7 ATMs.
Citizens Bank Locations in Rhode Island
As the bank’s home state, Rhode Island features 50 branches, including historic locations in Providence and Warwick. Many branches offer notary services, safe deposit boxes, and financial planning appointments.
Citizens Bank Locations in Ohio
Ohio’s 73 branches are primarily in Cleveland, Columbus, and Cincinnati. The bank continues to expand in the Midwest, with new branches opening in suburban and urban areas.
Citizens Bank Locations in Michigan
Michigan’s 64 branches are centered around Detroit, Ann Arbor, and Grand Rapids. These locations offer a full suite of personal and business banking services.
Citizens Bank Locations in New Hampshire
With 42 branches, New Hampshire’s Citizens Bank locations serve both rural towns and urban centers like Manchester and Nashua. Many branches are located in grocery stores for added convenience.
Citizens Bank Locations in Connecticut
Connecticut’s 30 branches are found in Hartford, New Haven, and Stamford. The network is compact but provides comprehensive coverage for residents.
Citizens Bank Locations in Vermont
Vermont’s 11 branches are mainly in Burlington and Montpelier, serving as essential banking hubs for the state.
Citizens Bank Locations in Other States
Citizens Bank also maintains a presence in Delaware, Florida, Maryland, Virginia, and Washington, DC, with fewer than 20 branches in each. These expansion areas often feature modern, full-service branches in growing communities.
Features and Services at Citizens Bank Locations
Citizens Bank locations are designed to meet a wide range of customer needs, from everyday transactions to complex financial planning. Here’s what you can expect at most branches:
Branch Amenities
- Drive-thru banking: Available at many suburban and urban locations for quick deposits and withdrawals.
- 24/7 ATMs: Most branches feature round-the-clock ATM access for cash, check deposits, and balance inquiries.
- Appointment booking: Schedule meetings with bankers, mortgage specialists, or financial advisors online or via the mobile app.
- Notary services: Available at select branches for legal documents and business needs.
- Safe deposit boxes: Secure storage for valuables, offered at many larger branches.
- Financial advisors: On-site experts to help with retirement planning, investments, and wealth management.
Business Banking Services
- Commercial lending: Loans, lines of credit, and cash management solutions for businesses of all sizes.
- Merchant services: Payment processing and point-of-sale solutions.
- Business checking and savings: Tailored accounts for entrepreneurs and established companies.
Accessibility and Hours
- ADA-compliant facilities: Most branches are accessible to customers with disabilities.
- EV charging stations: Select locations offer electric vehicle charging for customer convenience.
- Typical hours: Mon-Fri 9AM-4PM or 5PM; Saturday hours at many branches; closed Sundays.
Digital Alternatives to Citizens Bank Locations
While Citizens Bank locations remain essential for many customers, the bank’s digital offerings provide convenient alternatives for everyday banking:
Online and Mobile Banking
- 24/7 account access: Check balances, transfer funds, and pay bills anytime, anywhere.
- Mobile check deposit: Deposit checks using your smartphone camera.
- Branch and ATM locator: Built into the Citizens Bank app for quick searches.
- Secure messaging: Communicate with bankers and support staff directly from your device.
When to Visit a Branch
- Complex transactions: Mortgage applications, business loans, and large cash deposits often require in-person visits.
- Notary and safe deposit services: Only available at physical locations.
- Personalized advice: Meet with financial advisors for tailored guidance.
Digital banking reduces the need for frequent branch visits, but Citizens Bank locations remain vital for specialized services and personal support.
Frequently Asked Questions
How many Citizens Bank locations are there?
There are over 1,000 Citizens Bank locations across 15 states and the District of Columbia.
How do I find Citizens Bank near me?
Use the official Citizens Bank branch finder to search by ZIP code, city, or state.
Are there Citizens Bank locations in Florida?
Yes, Citizens Bank has a growing presence in Florida, with branches in select cities.
What are typical Citizens Bank branch hours?
Most branches are open Monday through Friday from 9AM to 4PM or 5PM, with limited Saturday hours.
Do all Citizens Bank locations have 24/7 ATMs?
The majority of branches offer 24/7 ATM access, but check the branch finder for specific details.
Can I book an appointment at Citizens Bank locations?
Yes, appointments can be scheduled online or via the mobile app for personal or business banking needs.
Key Takeaways
- Citizens Bank operates over 1,000 locations in 15+ states, with the highest concentrations in Pennsylvania, Massachusetts, and New York.
- Use the Citizens Bank branch finder or mobile app to locate branches, check hours, and access ATMs.
- Branches offer a full range of services, including drive-thrus, 24/7 ATMs, notary, and business banking.
- Digital banking complements in-person services, providing 24/7 access to your accounts.
- Citizens Bank locations remain essential for complex transactions, personalized advice, and community support.
Conclusion
Citizens Bank locations are designed to make banking easy, accessible, and personal—whether you need a quick ATM withdrawal or expert financial advice. With a robust network across the Northeast and beyond, finding your nearest Citizens Bank branch is just a click away. Locate your branch now and experience the convenience and service that Citizens Bank is known for.
